Newly hired employees must enroll within 30 days of your date of hire.
While your benefits coverage begins on your date of hire, you have 30 calendar days (including your hire date) to make your initial benefit elections. Those benefits will remain in effect through December 31, 2025. If you do not make an initial election, you will not be permitted to enroll until the next Open Enrollment period, unless you experience a qualified life event.
You must enroll in benefits if you wish to:
If you have questions or need help enrolling
For questions about enrolling online or your benefits, please call the City of Atlanta benefits department at 404-330-6036, Monday to Friday, from 8:15 a.m. to 6 p.m.
There are two ways to enroll access the enrollment system:
From the ATLcloud website: https://ehxr.login.us2.oraclecloud.com/
Your user name is your employee ID number. If you cannot locate your employee ID number, please call the Help Desk at 404-546-4246. The Help Desk representative will ask a series of questions for validation purposes and will provide you with your user name.
You need to click “Forgot Your Password” online from the enrollment site login page. A valid COA email address is required.
Please call our Help Desk at 404-546-4246, Monday to Friday, from 8:15 a.m. to 6 p.m. The Help Desk will be able to authorize access.
You can print a confirmation statement when you have completed your online enrollment.
If you do not enroll by the deadline, you will only have basic benefits provided by the City. After your initial 90-day eligibility period following the date of employment, you may change your elections (plans and coverage) only during an Open Enrollment period or within 31 days following a change in family circumstance. Please see the enrollment guide for more information.
Click the appropriate rate sheet to see what you will pay for coverage in 2025:
For questions about enrolling online or your benefits, please call the City of Atlanta benefits department at 404-330-6036, Monday to Friday, from 8:15 a.m. to 6 p.m.