{"id":88,"date":"2023-10-03T18:19:21","date_gmt":"2023-10-03T22:19:21","guid":{"rendered":"https:\/\/benefits.atlantaga.gov\/2025\/?page_id=88"},"modified":"2025-07-25T11:34:20","modified_gmt":"2025-07-25T15:34:20","slug":"how-to-enroll","status":"publish","type":"page","link":"https:\/\/benefits.atlantaga.gov\/2025\/how-to-enroll\/","title":{"rendered":"How to Enroll"},"content":{"rendered":"\n<div class=\"wp-block-wps-content-blocks-page-banner page-banner\"><div class=\"bg-image\"><img decoding=\"async\" width=\"1800\" height=\"1060\" loading=\"lazy\" class=\"bg-image inline-image wp-image-1201\" src=\"https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/10\/city_of_atlanta_banner-2025_a.jpg\" alt=\"\" style=\"object-fit:cover;object-position:51% 26%\" srcset=\"https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/10\/city_of_atlanta_banner-2025_a.jpg 1800w, https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/10\/city_of_atlanta_banner-2025_a-600x353.jpg 600w, https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/10\/city_of_atlanta_banner-2025_a-768x452.jpg 768w, https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/10\/city_of_atlanta_banner-2025_a-1536x905.jpg 1536w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/><\/div>\n<div class=\"wp-block-wps-content-blocks-page-banner-content page-banner__content\">\n<h1 class=\"wp-block-heading\">How to Enroll<\/h1>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:80px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-container-core-column-is-layout-8a368f38 wp-block-column-is-layout-flow\" style=\"flex-basis:80%\">\n<p class=\"is-style-lead\">Newly hired employees must enroll within 30 days of your date of hire.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:20%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p>While your benefits coverage begins on your date of hire, you have 30 calendar days (including your hire date) to make your initial benefit elections. Those benefits will remain in effect through December 31, 2025. If you do not make an initial election, you will not be permitted to enroll until the next Open Enrollment period, unless you experience a qualified life event.<\/p>\n\n\n\n<p>You must enroll in benefits if you wish to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Select coverage for the first time for yourself and\/or dependents<\/li>\n\n\n\n<li>Participate in a Flexible Spending Account or Health Savings Account<\/li>\n\n\n\n<li>Participate in Voluntary benefits<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-buttons is-horizontal is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-3df7769d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-100 is-style-pill-button\"><a class=\"wp-block-button__link has-quaternary-background-color has-background wp-element-button\" href=\"https:\/\/ehxr.login.us2.oraclecloud.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Enroll Now<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<p class=\"is-style-h5\" style=\"margin-bottom:0.5rem\">If you have questions or need help enrolling<\/p>\n\n\n\n<p><strong>For questions about enrolling online or your benefits<\/strong>, please call the City of Atlanta benefits department at&nbsp;<strong>404-330-6036<\/strong>, Monday to Friday, from 8:15 a.m. to 6 p.m.<\/p>\n\n\n\n<div class=\"accordion-block\"><button class=\"wp-block-wps-content-blocks-accordion accordion-button\" id=\"before-enrolling\" title=\"Toggle Accordion\" aria-expanded=\"false\" aria-controls=\"accordion-content_436\"><span class=\"accordion-title\" id=\"accordion-title_183\">Before Enrolling<\/span><span class=\"accordion-icon\"><\/span><\/button><div class=\"accordion-content\" id=\"accordion-content_436\" aria-labelledby=\"accordion-title_183\" role=\"region\">\n<ul class=\"wp-block-list\">\n<li>For a short overview of options and changes, read either the <a href=\"https:\/\/benefits.atlantaga.gov\/2025\/resources\/#important-documents\" data-type=\"page\" data-id=\"756\">actives mailer or retiree mailer<\/a>; this was also sent to your home.<\/li>\n\n\n\n<li>For additional details about your benefits, read either the actives guide or retiree guide.<\/li>\n\n\n\n<li>Read the&nbsp;<a href=\"https:\/\/benefits.atlantaga.gov\/2025\/resources\/#important-documents\" data-type=\"page\" data-id=\"756\">enrollment presentation<\/a>.<\/li>\n\n\n\n<li>Attend an&nbsp;<a href=\"https:\/\/benefits.atlantaga.gov\/2025\/document\/enrollment-meeting-schedule-2024\/\" data-type=\"document\" data-id=\"968\">enrollment meeting<\/a>.<\/li>\n\n\n\n<li>Check to see if your doctors and healthcare facilities are in your potential plan\u2019s network by going to the plan website.<\/li>\n\n\n\n<li>If you or a covered family member regularly takes a medication, check to see how it is covered by the&nbsp;<a href=\"https:\/\/benefits.atlantaga.gov\/2025\/active-employees\/medical-plan-options\/\" data-type=\"page\" data-id=\"145\" target=\"_blank\" rel=\"noreferrer noopener\">medical plan<\/a>&nbsp;you are considering and at what cost to you.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"accordion-block\"><button class=\"wp-block-wps-content-blocks-accordion accordion-button\" title=\"Toggle Accordion\" aria-expanded=\"false\" aria-controls=\"accordion-content_704\"><span class=\"accordion-title\" id=\"accordion-title_707\">How to Use the Enrollment Site<\/span><span class=\"accordion-icon\"><\/span><\/button><div class=\"accordion-content\" id=\"accordion-content_704\" aria-labelledby=\"accordion-title_707\" role=\"region\">\n<h2 class=\"wp-block-heading is-style-h4\">How to Enroll<\/h2>\n\n\n\n<p>There are two ways to enroll access the enrollment system:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the red \u201cEnroll Now\u201d button on the home page of this website, or<\/li>\n\n\n\n<li>Go directly to the&nbsp;<em>ATLcloud<\/em>&nbsp;site at&nbsp;<a href=\"https:\/\/ehxr.login.us2.oraclecloud.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/ehxr.login.us2.oraclecloud.com\/<\/a>. <\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list is-style-no-bullets\">\n<li>In either case, follow the instructions below.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">Enrollment Instructions<\/h3>\n\n\n\n<p>From the&nbsp;<em>ATLcloud&nbsp;<\/em>website:&nbsp;<a href=\"https:\/\/ehxr.login.us2.oraclecloud.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/ehxr.login.us2.oraclecloud.com\/<\/a><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>To log in if you are an&nbsp;<strong>active employee<\/strong>, enter your username and password. If you are a&nbsp;<strong>retiree<\/strong>, enter your employee ID and password. (If you need an Oracle password reset, click \u201cFORGOT PASSWORD\u201d on the main screen and change it there.)<\/li>\n\n\n\n<li>After you login, click the \u201cHouse\u201d icon on the top right, then click the orange \u201cMy Benefits\u201d icon.<\/li>\n\n\n\n<li>Next, click on the white \u201cMake Changes\u201d box.&nbsp;<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">Dependents and Beneficiaries<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enter anyone you want to list as a dependent and\/or beneficiary, if they are not already listed in the system.<\/li>\n\n\n\n<li>Confirm dependent and\/or beneficiary\u2019s information already entered in system is correct.<\/li>\n\n\n\n<li>If you need to add a new dependent or beneficiary, click on the orange \u201c+Add\u201d box on the right.&nbsp;<\/li>\n\n\n\n<li>Enter the person\u2019s Name and Relationship. You must complete the \u201cRelationship,\u201d \u201cRelationship Start Date,\u201d \u201cLast Name,\u201d and \u201cFirst Name\u201d fields. The relationship start date you enter must be a date prior to the Open Enrollment start date.<\/li>\n\n\n\n<li>For the \u201cRelationship Start Date\u201d use the date you are doing the enrollment. For a step-child, use \u201cChild\u201d as the relationship.<\/li>\n\n\n\n<li>When finished, click&nbsp;the \u201cSave and Close\u201d box at the top of the screen.<\/li>\n\n\n\n<li>Repeat these steps as many times as necessary to add dependents and beneficiaries.<\/li>\n\n\n\n<li>When you are ready to continue, click&nbsp;\u201cContinue.\u201d<\/li>\n\n\n\n<li>When you see the \u201cAuthorization\u201d page, read the information and click \u201cAccept.\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">Edit Benefits<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Review the available plans and click \u201cSelect\u201d next to the option(s) of your choosing.<\/li>\n\n\n\n<li>Scroll to the top of the page and click \u201cNext.\u201d<\/li>\n\n\n\n<li>Select your plan.<\/li>\n\n\n\n<li>If you are an&nbsp;<strong>active employee<\/strong>&nbsp;enrolled in a High Deductible Health Plan, determine the amount you would like to save in your Health Savings Account. Enter that value into the \u201cCoverage\u201d box.<\/li>\n\n\n\n<li>Scroll to the top of the page and click \u201cNext.\u201d<\/li>\n\n\n\n<li>Select your Dental and Vision Plan.<\/li>\n\n\n\n<li>Select your Life Insurance and enter the coverage value.<\/li>\n\n\n\n<li>If you are an&nbsp;<strong>active employee<\/strong>, select a Flexible Spending Account option and enter the coverage value.<\/li>\n\n\n\n<li>Specify what percentage of any insurance payouts you want each of your beneficiaries to receive.<\/li>\n\n\n\n<li>Choose which beneficiaries would receive anything as a primary recipient. (For example, will your spouse receive 100% of the benefit if something happens to you?)<\/li>\n\n\n\n<li>Choose which beneficiaries would receive anything as a contingent recipient. (For example, what will your children receive if something happens to you and your primary recipient?)<\/li>\n\n\n\n<li>To recalculate your total, click \u201cRecalculate.\u201d Both the primary and contingent percentages should equal 100%.<\/li>\n\n\n\n<li>Repeat for additional policies listed.<\/li>\n\n\n\n<li>When you are ready to continue, click \u201cNext.\u201d<\/li>\n\n\n\n<li>Review your plan. If there are errors, click \u201cBack\u201d and make the necessary corrections.<\/li>\n\n\n\n<li>If everything is correct, click \u201cSubmit.\u201d<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">Important Notes<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>For active employees:<\/strong>&nbsp;You cannot select both a Health Savings Account and Flexible Spending Account. You can only select one of those options.<\/li>\n\n\n\n<li><strong>For active employees:<\/strong>&nbsp;You cannot select a Health Savings Account unless you are enrolled in a High Deductible Health Plan.<\/li>\n\n\n\n<li><strong>For active employees:<\/strong> If you enroll in an Health Savings Account, you can still contribute to a Dependent Care Flexible Spending Account.<\/li>\n\n\n\n<li><strong>For active employees and retirees:&nbsp;<\/strong>If you add a \u201cNew Dependent,\u201d you must upload a marriage and\/or birth certificate for verification to the Document of Record tab on your Oracle home page or you can email it to the Insurance Division at&nbsp;<a href=\"mailto:benefits@atlantaga.gov\"><strong>benefits@atlantaga.gov<\/strong><\/a>. (Enter your dependents\u2019 Social Security numbers in the National Identifiers section.)<\/li>\n\n\n\n<li><strong>For retirees:<\/strong> If you want to view or make a benefit plan change, and have not added your email address to your retiree record with the City of Atlanta, follow these instructions to access the Oracle ATL Cloud system. Send an email to: <a href=\"mailto:benefits@atlantaga.gov\" target=\"_blank\" rel=\"noreferrer noopener\">benefits@atlantaga.gov<\/a> that includes: Your Full Name, Date of Birth, Last 4 Digits of your Social Security Number, Mailing Address and Email Address.<\/li>\n\n\n\n<li><strong>For retirees<\/strong>: If enrolling in a Medicare Advantage Plan for the first time, please contact the Benefits Division at <strong>404-330-6036<\/strong>.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div class=\"accordion-block\"><button class=\"wp-block-wps-content-blocks-accordion accordion-button\" title=\"Toggle Accordion\" aria-expanded=\"false\" aria-controls=\"accordion-content_969\"><span class=\"accordion-title\" id=\"accordion-title_15\">Enrollment FAQs<\/span><span class=\"accordion-icon\"><\/span><\/button><div class=\"accordion-content\" id=\"accordion-content_969\" aria-labelledby=\"accordion-title_15\" role=\"region\">\n<h3 class=\"wp-block-heading is-style-h5\">What is my enrollment website user name?<\/h3>\n\n\n\n<p>Your user name is your employee ID number. If you cannot locate your employee ID number, please call the Help Desk at&nbsp;<strong>404-546-4246<\/strong>. The Help Desk representative will ask a series of questions for validation purposes and will provide you with your user name.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">What do I do if I forget my enrollment site password?<\/h3>\n\n\n\n<p>You need to click \u201cForgot Your Password\u201d online from the enrollment site login page. A valid COA email address is required.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">What should I do if I do not have access to the online enrollment system?<\/h3>\n\n\n\n<p>Please call our Help Desk at <strong>404-546-4246<\/strong>, Monday to Friday, from 8:15 a.m. to 6 p.m. The Help Desk will be able to authorize access.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">If I enroll online, how can I prove I have enrolled or confirmed my benefits?<\/h3>\n\n\n\n<p>You can print a confirmation statement when you have completed your online enrollment.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">What happens if I miss the Open Enrollment deadline?<\/h3>\n\n\n\n<p>If you do not enroll by the deadline, you will only have basic benefits provided by the City. After your initial 90-day eligibility period following the date of employment, you may change your elections (plans and coverage) only during an Open Enrollment period or within 31 days following a change in family circumstance. Please see the enrollment guide for more information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">Where can I find the insurance premiums for 2025?<\/h3>\n\n\n\n<p>Click the appropriate rate sheet to see what you will pay for coverage in 2025:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/benefits.atlantaga.gov\/2025\/resources\/#important-documents\">Actives Rate Sheet<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/benefits.atlantaga.gov\/2025\/resources\/#important-documents\">Retiree Rate Sheet<\/a><\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading is-style-h5\">What if I have other questions?<\/h3>\n\n\n\n<p><strong>For questions about enrolling online or your benefits<\/strong>, please call the City of Atlanta benefits department at 404-330-6036, Monday to Friday, from 8:15 a.m. to 6 p.m.<\/p>\n<\/div><\/div>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-wps-content-blocks-video-popup video-popup\"><div class=\"video-popup-img\"><script src=\"\/\/fast.wistia.com\/embed\/medias\/ts1lsuin05.jsonp\" async><\/script><script src=\"\/\/fast.wistia.com\/assets\/external\/E-v1.js\" async><\/script><div class=\"wistia_embed wistia_async_ts1lsuin05 popover=true popoverContent=html\"><a class=\"wisita-popup-link\" href=\"#\"><figure><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1509\" src=\"https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/11\/oe-video-2024.jpg\" width=\"1800\" height=\"1013\" srcset=\"https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/11\/oe-video-2024.jpg 1800w, https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/11\/oe-video-2024-600x338.jpg 600w, https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/11\/oe-video-2024-768x432.jpg 768w, https:\/\/benefits.atlantaga.gov\/2025\/wp-content\/uploads\/2024\/11\/oe-video-2024-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1800px) 100vw, 1800px\" \/><\/figure><span class=\"play-btn\"><\/span><\/a><\/div><\/div><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Newly hired employees must enroll within 30 days of your date of hire. While your benefits coverage begins on your date of hire, you have 30 calendar days (including your hire date) to make your initial benefit elections. Those benefits will remain in effect through December 31, 2025. If you do not make an initial election, you will not be permitted to enroll until the next Open Enrollment period, unless you experience a qualified life event. You must enroll in benefits if you wish to: If you have questions or need help enrolling For questions about enrolling online or your benefits,<\/p>\n<p><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/benefits.atlantaga.gov\/2025\/how-to-enroll\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-88","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/benefits.atlantaga.gov\/2025\/wp-json\/wp\/v2\/pages\/88","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/benefits.atlantaga.gov\/2025\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/benefits.atlantaga.gov\/2025\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/benefits.atlantaga.gov\/2025\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/benefits.atlantaga.gov\/2025\/wp-json\/wp\/v2\/comments?post=88"}],"version-history":[{"count":9,"href":"https:\/\/benefits.atlantaga.gov\/2025\/wp-json\/wp\/v2\/pages\/88\/revisions"}],"predecessor-version":[{"id":1528,"href":"https:\/\/benefits.atlantaga.gov\/2025\/wp-json\/wp\/v2\/pages\/88\/revisions\/1528"}],"wp:attachment":[{"href":"https:\/\/benefits.atlantaga.gov\/2025\/wp-json\/wp\/v2\/media?parent=88"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}